Chain of Command

It is the policy of this Sheriff's Office that a proper relationship between members of the Sheriff's Office and the public we serve is essential to effective law enforcement. Officers must be free to exercise their best judgment and to initiate enforcement actions in a reasonable, lawful, and impartial manner, without fear of reprisal. Additionally, officers must closely observe the rights of all people.

Therefore, the Coryell County Sheriff's Office encourages citizens to bring to the attention of this office complaints about the conduct of its members whenever a citizen believes that an act by a employee is improper. Complaints will be investigated and referred through proper channels for final disposition.

This office will make every effort to ensure that no adverse consequences occur to any person or witness as a result of having brought a good faith complaint or for having provided information in any investigation of a complaint.

Any Sheriff's Office employee who subjects a complainant or witness to recrimination or harassment for providing such information shall incur disciplinary action as appropriate.

Complaints against Sheriff's Office personnel are divided into two classifications - formal and informal (anonymous).

Informal or anonymous are complaints that the complainant fails to or refuses to give their name or requests that there be no formal complaint filed. The employees supervisor will be notified of this type of complaint, but that no formal complaint has been filed unless additional information is developed through the investigation. The Informal Complaint Form can be downloaded and mailed to the address depicted at the bottom of the form.

Formal complaints are complaints that the complainant does provide all the necessary information along with a notarized affidavit of the facts of the alleged improper conduct of an employee. The notarized affidavit must be brought in person to the Sheriff's Office. Once received at the Sheriff's Office the formal complaint will be immediately forwarded to the employees Division Commander for review and and investigation. The Formal Complaint Form can be downloaded. The form must be completed and notarized then brought to the Sheriff's Office.

Be advised that pursuit to Texas Law once a complaint is filed against an employee that employee will receive a copy of the complaint filed along with any other documentation pertaining to the complaint. Also the complainant will be notified of the outcome of the investigation into the complaint.